Family-run care near Royston since 1971
Care is personal because people make it personal.
Meet the team

Care is personal because people make it personal.

A dedicated team provides round-the-clock support, combining professional experience with a genuine understanding of each resident.

Our people

A team residents and families can get to know.

Continuity, kindness and good communication matter. Margaret House invests in its staff and values the relationships they build with residents and families.

Vishnu Puthiyottil
Home Manager

Vishnu Puthiyottil

Vishnu oversees the day-to-day running of Margaret House, with a focus on residents feeling safe, exceptionally well cared for and supported in an open, welcoming home.

Jaqueline Hache
Deputy Home Manager

Jaqueline Hache

Known as Jax, Jaqueline brings more than 15 years of care experience and helps lead the care team while maintaining Margaret House’s relaxed, homely atmosphere.

Lea-Ann Smith
Social and Wellbeing Manager

Lea-Ann Smith

Lea-Ann leads the wellbeing programme, getting to know residents’ interests and creating a varied mix of group and one-to-one activities throughout the year.

Claire Baker
Home Administrator

Claire Baker

Based at reception, Claire is often one of the first people residents, relatives and visitors meet and helps make every visit to Margaret House feel welcoming.

Considering care?

Come and spend some time with us.

A visit is the best way to get a feel for Margaret House, meet the team and ask the questions that matter to you.